Privacy Policy

Last updated: August 20, 2026

This Privacy Policy explains how Compassell (“Compassell,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit Compassell.com, create an account, publish a listing, contact another user, purchase a service, or otherwise use our platform.

By using Compassell, you acknowledge that you have read this Privacy Policy. Your use of the platform is also governed by our Terms & Conditions:

View Terms & Conditions

1. Who Controls Your Information

Compassell is responsible for determining how and why personal information collected through the platform is processed.

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Email: support@compassell.com
Website: https://compassell.com

2. Information We Collect

We may collect information that you provide directly, including:

Your name, username, email address, telephone number, and password.
Your business name, address, location, website, description, operating hours, and contact information.
Information, photographs, videos, documents, and other content included in listings, advertisements, events, job posts, property listings, classified advertisements, offers, reviews, or articles.
Messages and communications sent through Compassell or to our support team.
Billing information, transaction records, subscriptions, purchased plans, and invoices.
Information submitted when reporting content, claiming a listing, verifying an account, or requesting support.

We may also collect certain information automatically, including:

IP address and approximate location.
Browser, device, and operating-system information.
Pages visited, features used, referring URLs, and access dates and times.
Cookies, session identifiers, security logs, and diagnostic information.

3. Public Information

Information published in business profiles, listings, reviews, advertisements, events, articles, offers, job posts, property listings, and classified advertisements may be publicly accessible.

Users should not publish sensitive personal information that they do not want others to see. Listing owners are responsible for ensuring that they have permission to publish personal information relating to employees, customers, representatives, or other individuals.

4. How We Use Information

We may use personal information to:

Create and manage user accounts.
Publish, manage, review, and promote listings and other submitted content.
Provide search, location, communication, payment, and account-management features.
Process subscriptions, purchases, invoices, and refunds where applicable.
Send account verification messages, service notifications, payment reminders, and administrative communications.
Respond to questions, support requests, reports, and complaints.
Detect spam, fraud, unauthorized access, and violations of our policies.
Maintain, secure, troubleshoot, and improve the platform.
Comply with legal obligations and respond to lawful requests.
Send marketing communications where permitted by law and where the required consent has been obtained.

5. Legal Bases Under European Law

Where the General Data Protection Regulation applies, we process personal information on one or more of the following legal bases:

Contract: Processing is necessary to create your account, publish your content, provide purchased services, or fulfil our agreement with you.
Consent: You have given permission for a specific activity, such as optional marketing communications or non-essential cookies.
Legitimate interests: Processing is necessary to operate, secure, improve, and protect Compassell, provided those interests do not override your fundamental rights.
Legal obligation: Processing is necessary to comply with tax, accounting, fraud-prevention, regulatory, or other legal requirements.

You can read the official text of the European Union's General Data Protection Regulation here:

View GDPR Regulation

6. How We Share Information

We may share information with service providers that help us operate Compassell, including:

Website hosting and infrastructure providers.
Email-delivery and communication providers.
Payment processors and billing providers.
Security, fraud-prevention, and CAPTCHA providers.
Analytics, technical-support, and website-maintenance providers.
Professional advisers and public authorities where legally required.

These providers may process information only as necessary to deliver their services and subject to their own legal and contractual responsibilities.

We may also disclose information when required by law, court order, regulatory request, or when reasonably necessary to protect Compassell, our users, or the public.

If Compassell is involved in a merger, acquisition, reorganization, financing, or sale of assets, relevant information may be transferred as part of that transaction, subject to applicable law.

7. Payments

Payments may be processed by independent third-party payment providers. Compassell does not normally receive or store your complete payment-card number. Payment providers process payment information according to their own privacy policies and security requirements.

We may retain transaction information such as the payment status, amount, currency, date, invoice number, purchased service, and payment-provider reference.

8. Cookies and Similar Technologies

Compassell may use cookies and similar technologies to:

Keep users signed in.
Remember preferences and settings.
Operate forms, security features, and shopping or payment functions.
Prevent spam, fraud, and unauthorized access.
Understand website performance and usage.
Provide optional analytics or advertising features where permitted.

Where required by European law, non-essential cookies will be used only after the user provides consent. Users can also control cookies through their browser settings. Disabling necessary cookies may prevent certain website features from functioning correctly.

9. Google reCAPTCHA

Compassell may use Google reCAPTCHA to protect registration, contact, login, and other forms from spam and automated abuse. When reCAPTCHA is used, Google may process technical information about the user's device and interaction with the website according to Google's Privacy Policy and Terms of Service.

Google Privacy Policy Google Terms of Service

10. International Data Transfers

Compassell is intended for users and businesses in different countries. Some service providers may process information outside the user's country or outside the European Economic Area.

Where required, we will rely on an approved legal transfer mechanism, such as an adequacy decision, standard contractual clauses, or another safeguard recognized under applicable data-protection law.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

Provide and maintain your account and requested services.
Keep listings and submitted content available.
Complete transactions and maintain required financial records.
Resolve disputes and respond to complaints.
Prevent fraud and enforce our agreements.
Meet legal, regulatory, tax, and accounting obligations.

When information is no longer required, it may be deleted, anonymized, or securely restricted. Public content may remain temporarily available in backups, cached pages, or search-engine results after removal from Compassell.

12. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your information.
Restrict or object to certain processing.
Withdraw consent where processing is based on consent.
Request a portable copy of certain information.
Object to direct marketing.
Lodge a complaint with an appropriate data-protection authority.

Individuals in the European Economic Area may consult the European Commission's data-protection information here:

View EU Data Protection Info

Residents of certain U.S. states may also have rights to access, correct, delete, or obtain a copy of personal information and to opt out of certain types of data sharing or targeted advertising, subject to applicable law and legal exceptions.

To exercise a privacy right, email support@compassell.com. We may need to verify your identity before processing the request.

13. Account and Listing Deletion

Users may request deletion of their accounts or personal information by contacting support@compassell.com. Deleting an account may not immediately remove information that must be retained for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

Removing a listing from Compassell may not immediately remove copies stored by search engines, archives, caches, or third-party websites that Compassell does not control.

14. Information About Other People

If you submit personal information about another person, you confirm that you are authorized to provide it and that you have supplied any legally required notice or obtained any legally required consent.

You must not publish private, confidential, misleading, or unlawfully obtained personal information.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet service or electronic-storage system can guarantee absolute security. Users are responsible for protecting their passwords and should contact us immediately if they suspect unauthorized use of their accounts.

16. Children's Privacy

Compassell is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information through Compassell, contact support@compassell.com so that we can review and remove it where appropriate.

17. Third-Party Websites

Listings and other content may contain links to websites or services operated by third parties. Compassell does not control those third parties and is not responsible for their privacy practices. Users should review the privacy policy of any external website they visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, business practices, or legal obligations change. The updated version will be published on this page with a revised "Last updated" date.

Where a change materially affects how personal information is processed, we may provide additional notice through the website or by email where appropriate.

19. Contact Us

For questions, concerns, or privacy requests, contact:

Compassell
Email: support@compassell.com
Website: https://compassell.com